Refund policy

Return & Refund Policy

We offer a 7-day return policy, allowing you to request a return within 7 days of receiving your order.

Return Eligibility

Damaged or Incorrect Items

Please inspect your order upon delivery. If your item is damaged, defective, or incorrect, notify us as soon as possible so we can resolve the issue promptly but unboxing video is necessary.

Non-Returnable Items

The following items cannot be returned:

• Opened or used personal care products

• Customized or personalized items

• Sale items

• Gift cards

Exchanges

To exchange a product, simply return the original item (if eligible) and place a new order for the desired product.

Refunds

Once your returned item is received and inspected, you'll be notified of the refund status. If approved, the refund will be processed to your original payment method within 10 business days. Depending on your payment provider, processing times may vary.