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FAQs
Below are some of our most common questions
How long will shipping take?
All orders are shipped within 12–36 hours from our warehouse in Bellingham, WA. Delivery times depend on your chosen shipping option, but every order is tracked from our facility to your door.
How do I know if my order is confirmed?
Once your order is placed, you’ll receive a confirmation email with your order details and tracking info.
Can I change my shipping address after my order is placed?
Yes! Contact our support team as soon as possible, and we’ll assist you with updating your shipping address before your order ships.
What if I receive a damaged or defective product?
If your order arrives damaged or defective, contact our support team immediately. We offer easy replacements or exchanges to ensure you’re completely satisfied.
Can I return a product if I change my mind?
Yes! Our extended 90-day return policy allows you to return products in their original condition. Contact us for return instructions and we’ll guide you through the process.
